FAQ

It is one of the frequent problems and we assume that the reason lies in the exceeding size of the files that you attach to the order registration form. In this case, do not attach the files to the form but rather send them via email to the live chat support.

After clients submit the order registration form, it is impossible to make the changes on their own since the writer follows original instructions. However, you can contact the customer support team and they will make the updates accordingly. Besides, the writer will be informed about the updates. The price will be recalculated according to the new instructions, so keep in mind that you may need to pay extra, especially if you shorten the deadline or when you need higher complexity level.

If you need more pages to the order you have placed, you have to place an additional order. When you do so, please indicate the ID of the order that should be extended and pay the difference in price. After you pay the compensation, the writer will receive the updates and will make the necessary changes. Should you need assistance with that, do not hesitate to contact our customer support team with that.

If you are worried about whether your paper is being worked on, you can check the order status manually — in your account. Or you can contact the customer support team and ask them for details. In any case, as soon as the order is assigned, the writer`s ID appears in the order details.

Sure, you can. Getting a draft is an additional service, and it is also paid extra as well. We provide a one-page draft document and it is delivered after half the deadline passes.

Definitely, our company provides a revision option. Besides, within the first two days (or thirty days depending on the length of the piece of writing) after the paper delivery, revision can berequested for free. You need to provide remarks and comments on what needs to be revised and also give the writer precise time for revising the paper.

If you need to change the password, name, contact details, etc., you can do all this by clicking the “Edit” button in the “Profile” tab. To introduce the changes, you will first have to log into the system.

Our company`s administration goes the extra mile trying to find the writer within the shortest time possible. However, it depends on the academic level of writing, topic, deadline, and subject area. On average, it takes from a few minutes to a few hours.

In the described case, you can send the revision that is paid extra. As such, to place the revision request, you will need to register a new order and select “Revision” as the order type.

We do not share personal contact details among clients and writers. The only possible option to reach your writer is to use the direct messaging system on the website. You need to log into your account, click the needed order ID, and message your writer if you have questions related to that order.

As soon as the paper is completed, your assigned writer will upload the paper to the system. As such, you will also be able to get access to it from your account after logging in. If you cannot find the order and you need it urgently, do not postpone the issue and contact the live chat support for help.

We have a team of writers who can provide assistance with online exams, tests, quizzes, multiple choice questions assignments, and other related tasks. These writers are available to take the tests for you in the real-life regime. You can place such order with us, i.e. “Online test” namely, and send the instructions. You need to provide materials for preparation well beforehand so that the writer has sufficient time to get ready. Last but not the least, you have to provide the writer with credentials to the platform, indicate your time zone, and also provide with information on the precise time when the test starts and how long it takes.

Our company specializes in providing custom writing services only. We do not accept orders related to app development, programming, coding, and related spheres.

Once you have registered on our website and started to cooperate with us, be sure that you will get email notifications concerning any activities in your account. Additionally, you may get SMS, calls and messages.

Go to the order details and pay attention to what the order status says. “Payment verification” means that we are waiting for the payment confirmation. If you have not paid yet, be sure to do so and then send us the receipt. The“Processing” status means that the order has been assigned and is handled by the writer. The“Sent” means that you should already look for the paper in the completed files.

All papers are uploaded by writers at around the indicated deadline. The countdown of the deadline starts from the moment you have paid for the order and verified it.

Check whether you have written information in the required fields. If yes, the problem most probably lies in the excessive size of the files attached. Instead of trying to upload them with the order registration form, better prefer to send them via email to the live chat support (remember to indicate your order ID). Our company support representatives will forward the materials to your writer.

When the order is uploaded to the system, it then becomes visible in our account after you log into. You will then have to find the needed order ID and find the document in the completed files section.

You need to be 100% sure, whether the payment went successfully or not. So, try checking whether there is a payment receipt in the inbox. You should have received a confirmation via email that the payment went successfully. In such case, you just have to forward this receipt to us. If there is no receipt, then you need to find out whether money has been withdrawn from your bank account. If you cannot proceed with the payment, you may also try using another browser or device.

Our company uploads papers according to the set deadlines. Should you need your paper earlier, you will have to pay a compensation so that your writer finishes it faster and the editors have time to proofread and edit it as well.

Papers are uploaded via the system to customers’ private accounts. You are welcome to download them from your cabinet. We only send notifications to your email, where you can find the link to paper downloading.

When you pick supreme level of writing, you are automatically guaranteed that your assigned writer will be one of the best 30 writers on our team. Additionally, you will be issued a plagiarism report. Still, if you need some specific writer, you need to pay for this option separately. Our Writing Department will make sure to assign the needed expert to your paper as soon as possible.

It is not 100% obligatory to share your number with us, but when we have your contact details, we can guarantee proper communication with you on different stages of writing.

Our company guarantees 100% confidentiality and security since this is our company`s core value. There is no chance that any of the information will ever be disclosed.

We do not impose a limited number of revisions that can be sent during this period. You can send as many revisions as needed until your paper satisfies you.

It is one of our company`s missions to guarantee plagiarism-free writing. Each order is scanned via anti-plagiarism checker before it is delivered to the client.

We guarantee that we will find the best specialist who is well-versed in your subject area. As such, you can be sure that the content will be free from plagiarism, and will be written according to the paper requirements.

Editing and proofreading services are guaranteed when you purchase a VIP services package. So, once you tick the proofreading option, this service will be added up to the total price.

If you wonder whether the writer has been assigned, you can check it in the order details. Specifically, the “Processing” status indicates that the order is being worked on. You can also be notified of the order process via SMS, the option that is included in the VIP services. You will get text messages every time the status of your assignment alters.

According to the company`s policy, you cannot change order requirements once you have submitted the order form and once a writer has started working on it. In such case, you have to contact the customer support agents and they will provide updates on your behalf. After that, you will have to pay a compensation for the changed urgency.

If you liked how that specific writer completed a paper for you, it is important that you find his/her ID and insert it into the new order placement form in the “Preferred Writer” field. You will have to pay additional 15% to the total order price for this option.

We are responsible for providing you with 24/7 customer support help, delivering only plagiarism-free papers, and notifying you of every step of the writing process.

Yes, sure. We have a versatile team of writers who are capable of coping with plenty of assignments ranging from high school and college to Master`s and PhD levels. You can also send the instructions beforehand to be sure that we have the needed specialist.

First, try using another web browser or paying via another banking card. If these do not help, you definitely have to contact your bank for clarifications.

Maybe the web page cannot refresh because you have attached many files. Try sending them via email to the customer support agents.

Here you need to check the following aspects. First, check your inbox and find the payment receipt. You should have been sent it if the payment process was successful. If you have found it, just send it to us via email as a proof of your payment. Second, if there is no receipt, you need to log into your banking account and find information whether money has been withdrawn from your account. In case the payment was not conducted, you should try another device/browser/payment processing company/card.

Yes, sure. You can provide us your paper instructions, for example, send them via email or live chat. Then we will forward them to the Writing Department and will clarify who is ready to accept your order.

Of course, we cannot forcefully oblige you to provide us your phone number. But how would we be able to contact you in urgent situations? It would be your own responsibility then.

On our part, we guarantee that this refund period will take from 3 to 5 business days. However, it also depends on your bank.

The only contact option that we provide our clients when they want to get in touch with their writer is the direct messaging system on the company website. You can communicate with your writer on the order-related matters when you are logged into your account.

You need to log into the personal account, go to the “My Orders” section, then find the section of completed papers, and find the needed order ID. In the “Files” tab, you will be able to download the paper.

You will receive your paper as soon as the deadline expires. Our writers always deliver papers in a timely manner. So, please expect your paper at around the indicated deadline. You can check the deadline in your personal account in the order details.

According to the rules and company`s policies, clients should provide all materials to their writers. If some materials are not available online, it is important for customers to buy them and then scan the pages if required.

Try to refresh the webpage. Check whether all required fields were filled out. In other case, check on the attached files and their size. If you have uploaded some big files, better send them via email to the customer support agents.

You need to create an additional order and place it on the website. As such, you need to mention the order details (ID) in the new placement form. After you pay for this additional page, the order will be forwarded to your writer and he/she will add the needed page.

Yes, sure, but you have to inform the customer support agents about that. Besides, since the deadline will change, you will have to compensate for the total price for the order.

If you send us your paper requirements, we will try to identify what order type you need. So, do not hesitate and contact us via live chat.

Yes, sure. We provide only original and authentic content since each paper is written from scratch according to custom requirements. Additionally, you will get a possibility to check your paper after completion for plagiarism by specific software, i.e. PlagiarismSearch. Please note that such checker as Turnitin is not used by our agency since it remembers the scanned writing projects meaning they cannot be submitted twice.

Our service is 100% confidential. The privacy policy guarantees that none of your personal, contact or any other details will ever be disclosed to the third parties. Nobody will ever get to know that you have been using custom writing service from us.

Our company`s writers always provide papers according to the set deadline. Our specialists can even deal with urgent assignments and deliver them in a timely manner.

We have fixed prices in our company. Price for each order is formed individually since it depends on the type of the assignment, complexity, academic writing level, deadline, and length. If you want to calculate price for a specific order, please contact our customer support service for help. The agents will assist you with that. Besides, if you want to get a paper cheaper, you can use some discounts and special offers.

Whenever you have questions, updates or clarifications, you can use the direct messaging system on the website.

Normally, the reason for that is the exceeding size of the files attached. So, try not to attach a lot of files, especially if they are big ones. Instead of attaching files, you can send them separately via electronic mail. Our company`s customer support agents will then send them to your writer.

Contact the customer support representatives for help. First, they will need to find whether there is a writer available on the website. Then you will be able to upload all the necessary materials for your writer to prepare for the test.

Surely, you can do it if you inform our customer care agents about your decision. We have a financial department that cares for such matters, so they may help you out as well. The bonus credits are available to be used for partial or full order payment once your refund application is processed and approved.

You will receive the order according to the deadline you have set in the order registration field. Uploaded papers can be downloaded by clients from their personal accounts.

If you are not sure about the assignment type, please ask our live chat support for help. You will have to show them your requirements and they will help you decide on the order type.

We never guarantee marks, because the grading process is really subjective. However, what we can definitely assure you of is the brilliant quality of writing. We ascertain you that all requirements will be met, the formatting style will be adhered to, all sources will be organized properly. All in all, you can order a paper of any writing level: from college to MA or PhD.

According to the company`s policy, you will receive papers strictly according to the deadline you have mentioned. If you want to get your paper sooner, you need to pay additionally for quick delivery of the paper. Contact the live chat support and they will tell you how much should be compensated for the difference in urgency.

All papers are written by professional, highly qualified, and experienced writers. When assigning a professional to work on your order, we make sure that their major is relevant to your subject area or the topic of your paper.

To be sure that your task can be successfully written, you can send your instructions to our customer support team. We will first check whether the paper can be completed and then will get back to you with the answer.

The most important factor is that the pricing policy is stable and fixed. Nonetheless, the price varies depending on the requirements. Some of the most important factors to consider when calculating the order price are paper type, length, academic level, deadline, and others. You can calculate the total price on the website or with the help of our live chat support.

When your writer finishes the task, you will get a notification to your email. To download the paper, you will have to go to your personal profile, click the “Completed Orders” button and download it from there.

Our writers can finish the assignment started by you. It is important to send the part of paper that you have written as well as paper requirements.

You can contact us any time as we operate 24/7.

Our company can handle papers even with pressing deadlines. We strongly recommend you to contact the customer support agents first and clarify whether there are available writers to handle your paper on time.

You need to pay additionally for the preferred writer option. You just need to know the writer`s ID. Find it in the previous order ID description and insert it into the new form.

Without a doubt, you can rely on your assigned writer for revision. There is a free revision option that is given within two days after the order upload. If you have changed initial requirements for your order or if you want to send a revision request after the free revision period, keep in mind that you need to place a separate “Revision” order type on the website.

We never guarantee some specific grades for the orders we provide our clients. However, we definitely assure our customers that they will never regret purchasing orders from us since they are plagiarism-free and original assignments of impeccable quality.

When you order the VIP “The Plagiarism Check” option when you buy an order from us, you will get a chance to get your pieces of writing checked for plagiarism by ThePlagiarism.com during one year at no cost.